About Us

Traditional Work Experience

Senior HR Manager

• Led a team of five HR Coordinators for two separated entities.
• Provided support and guidance to HR Coordinators on various issues.
• Oversaw external onboarding processes, including background checks and new client setup in Bullhorn and Workday.
• Utilized a ticketing system to manage tasks and generate reports.
• Managed all internal onboarding and termination processes.
• Designed and implemented policies to enhance departmental efficiency.
• Ensured up-to-date and consistent application of company HR policies.
• Investigated and managed employee relations issues for U.S. employees; provided guidance for global employees.
• Coordinated disability leaves, workers' compensation, LOA, and benefits administration.
• Managed the termination process and handled unemployment claims.
• Advised managers on disciplinary procedures and corrective actions.
• Developed and implemented new HR processes to optimize business functions.

Talent Acquisition and HR Manager

• Managed all internal and external HR inquiries and requests.
• Led the recruitment process, including sourcing, reference checks, assessments, and issuing employment contracts.
• Handled full-cycle recruitment, from sourcing to onboarding and training.
• Implemented performance management procedures.
• Processed payroll and managed HR projects.
• Administered health and welfare plans, FMLA, LOA, Unemployment, OSHA/Workers Compensation, and 401(k) plans.
• Processed payroll and insurance documents to ensure accurate deductions.
• Completed and verified I-9 documentation.
• Conducted audits of payroll, benefits, and other HR programs, recommending corrective actions.
• Processed terminations in the HRIS system and conducted exit interviews.

HR Business Partner

• Developed and implemented a new employee handbook with policies compliant with state and federal laws.
• Completed I-9 forms, E-Verify, W-4s, and entered employee information into the Workday HRIS system.
• Created a workforce growth plan with compensation and benefits metrics.
• Administered benefits for new hires and during annual enrollment.
• Processed invoices using Corcentric, ensuring data accuracy prior to submission.
• Provided daily HR guidance to the president and management to avoid litigation.
• Analyzed hiring and retention trends and metrics within the HR department.
• Resolved complex employee relations issues and addressed grievances.
• Evaluated and implemented training programs for new hires and ongoing employee development.
• Responded to HR services, technology, and support inquiries accurately and professionally.
• Applied critical thinking to troubleshoot and resolve HR-related issues, such as compensation/payroll, benefits, and training.
• Communicated policies and procedures in accordance with state and federal employment laws (e.g., ADA, FMLA).
• Handled routine requests from government agencies, such as the Department of Labor and various State Employment ​Commissions.
• Recommended process improvements and worked with the team to implement changes.

Human Resources Manager

• Managed recruitment, advertising, interviewing, and hiring for over 50 clients.
• Consistently handled recruitment for 20+ positions in Northern Illinois.
• Worked with union sites and managed grievances with union representatives.
• Managed unemployment cases, attending hearings with a 100% success rate.
• Processed workers' compensation claims and investigated incidents.
• Addressed employee relations issues promptly and professionally.
• Managed employee terminations, documenting data for audits and unemployment cases.
• Conducted employee disciplinary processes on a case-by-case basis.
• Analyzed reports on retention, turnover, and overtime to suggest improvements.
• Advised branch management and operations team on policies and legal compliance.
• Assisted in submitting timesheets and payroll information for weekly processing.
• Audited branch files for compliance with state and federal laws and company policy.
• Coordinated Security Officer training programs using LMS for training and certification.
• Collaborated with corporate HR on requests for FMLA, ADA, and investigations.